Shipping Policy


Company Name: Kavyahub

Company CEO: RAMESH MALIK

Thank you for choosing Kavyahub. We aim to deliver your orders quickly, safely, and efficiently across all categories—Marketing, Trading, Agriculture, Food & Beverage, Home & Garden, Fashion Apparel & Fabrics. This Shipping Policy explains our delivery process, timelines, shipping charges, and related terms.

1. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Customized or special-order items may require additional processing time.

2. Shipping Methods & Delivery Time

Delivery times depend on your location and the product category:

  • Local / Within City: 1–3 days

  • Within State: 2–5 days

  • Metro Cities: 3–7 days

  • Rest of India: 5–10 days

  • Remote Areas: Additional 2–5 days

Note:
Agricultural products, large home items, and fragile goods may require extra handling time.

3. Shipping Charges

Shipping charges vary based on:

  • Delivery location

  • Product weight, size, or category

  • Mode of delivery

Shipping fees (if applicable) will be shown at checkout before payment.

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking number via email/SMS.

  • You can track your order through the courier partner’s tracking link.

If you face tracking issues, contact our support team.

5. Packaging & Handling

We ensure:

  • Safe and protective packaging for fragile, food, and agricultural items

  • Quality checks before dispatch

  • Hygienic packing for Food & Beverage products

6. Delivery Attempts

If the courier is unable to deliver your order:

  • They will attempt delivery 2–3 times

  • If unsuccessful, the order may be returned to us

  • Re-delivery may require additional shipping fees

7. Delays in Shipping

Delivery may be delayed due to:

  • Weather conditions

  • Festivals or public holidays

  • Remote area constraints

  • Courier issues

  • High order volumes

  • Incorrect or incomplete address

We will try our best to communicate any delays promptly.

8. International Shipping

Currently, Kavyahub does not offer international shipping.
(If you want, we can customize this to include international shipping.)

9. Damaged or Missing Items

If your package arrives damaged or items are missing:

  • Inform us within 24–48 hours of delivery

  • Provide photos/videos of the package and product

  • Our team will review and offer a replacement or refund as per policy

10. Address Change

You may request a shipping address change before dispatch by contacting support.
After dispatch, address changes are not possible.

11. Contact Us

For shipping-related queries, contact us:

Kavyahub
📩 Email: support@kavyahub.com
📍 Address: Bideipur, Bhadrak, Odisha 756125 – India